singpass counter​ 12 25

singpass counter​ 12 25

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Singpass counter is a walk-in assistance desk where people can get help for Singpass registration, account recovery, or troubleshooting.

Visit a Singpass counter if you’re having trouble registering, forgot your password, need to update personal details, or can’t unlock your account online.

Most Singpass counters are located at ServiceSG Centres, larger community centres, or government buildings such as the ICA Building and selected Community Clubs.

At the counter, staff can assist you with account activation, password reset, mobile app setup, biometric registration (like Face Verification), and updating your personal details.

Remember to take your IC or relevant identification documents so staff can verify your details and help you efficiently.

Opening hours are usually Monday to Friday, with some locations open on Saturdays—always check the timing before making a trip.

Whether you’re a new user setting up Singpass for singpass counter​ 12 25 the first time or need help regaining access to your account, the Singpass counter provides quick and reliable support in person.